AusTuff TRADIE TRAILER
Delivery & Return
We want you to be happy with your purchase, and we’re here to help if something isn’t right. If you are not satisfied with your order for any reason, we offer returns and assistance in line with our Delivery, Refund, and Return policies. Full details can be found in our Refund & Return Policy available on our website.
Rules
Rules
All requests for returns must be submitted within 14 days of delivery. Returns will be assessed in line with our Delivery, Refund, and Return policies.
To request a return, customers must contact us through our online contact form on our website. This applies to all orders, including those placed online or over the phone.
- Items must be in unused, undamaged condition and in their original packaging to be considered for return.
- Restocking or cancellation fees may apply depending on the circumstances.
- Freight charges are non-refundable for all returned or cancelled orders.
Full details can be found in our Refund & Return Policy .
Interpretation and Definitions
For the purposes of our Delivery & Return processes, the following applies:
All requests for returns must be submitted within 14 days of delivery. This timeframe applies to all orders placed through the Austrack Campers Spare Parts online store or over the phone.
All return requests must be made through our online contact form on our website. This is the required method for all customers and ensures your request is properly logged and assessed by our team.
Returns are managed in accordance with our Delivery, Refund, and Return policies. Items must meet eligibility requirements before a return can be approved.
For full details, please refer to our Refund & Return Policy .
Australia's Ultimate Builders & Tradies Trailer
The AusTuff Tradie Trailer is without doubt the most feature packed, fully optioned tradie trailer in Australia. We understand that hardworking builders and tradesmen deserve the best and we’ve built it. This trailers features stand out from the crowd and provide a platform to work smarter and more efficiently. Scroll down to see more. And also, please contact us today for demonstration.
4MM HOT DIPPED GALVANISED STEEL 150MM X 50MM RHS FRAME
Engineered to be durable, tough and with a manufactured structure that is built to last. These trailers are constructed from premium galvanised steel and protected with a thick layer of industrial grade rust prevention coating to ensure its longevity.
INTELLIGENT ELECTRICAL MANAGEMENT SYSTEM (EMS)
Designed to keep your site powered for days at a time. Our innovative EMS features everything you need to charge and operate all your equipment when you need it. It includes 2 x 100Ah Lipo batteries, 200watts of solar panels on a slide runners mounted under the roof rack, Renogy smart 3000W inverter/ 50Ah AC charge combination, Renogy 50Ah DCDC Charger, Renogy Core 1 touch screen Bluetooth interface & mobile App & 240V external mains plug-in and more!
6 X MASSIVE INTERNAL DRAWERS FOR ANY APPLICATION
Ready to be organised, packed and onto the next jobsite at the drop of a pin! All 6 drawers and 11 large compartments contain the storage space for all your smaller nuts and bolts, power tools and larger pieces of equipment.
RUNNING GEAR TO HANDLE THE AUSTRALIAN CONDITIONS
Maintaining a balanced ride with a large volume of weight over rough terrains is no easy task. That’s why we’ve installed our 4* Trailing arm coil suspension with twin shock absorbers per/arm. (Rated to 3.5 Tonnes). Engineered to provide you optimum performance irrespective of the conditions.
Refund
If the item has already been shipped, a restocking or cancellation fee will apply, and freight costs are non‑refundable.
All refund requests are assessed case by case at our discretion.
Include your order number, item details, and the reason for the refund so we can process your request as quickly as possible.
Please note that refund eligibility depends on whether the item has shipped and the condition of the returned goods.
If a return is approved, only the product cost (minus any restocking or cancellation fees) will be refunded.
Delivery
Delivery time after dispatch depends on your location and the courier service. Once your order ships, you’ll receive a tracking number so you can follow its progress.
Depending on your location and order size, multiple freight options may be available. Please review these options carefully to choose the best one for your needs.
Yes. Once your order is dispatched, you’ll receive an email with a tracking link from the freight provider so you can follow your parcel’s journey and delivery updates.
If you create an account on our website, you can also track all your orders directly from your Account page, making it easy to view past and current shipments in one place.
Shipping & Returns
All damage claims are handled case by case, and we will advise the next steps once your information has been reviewed.
In most cases, we will also provide instructions for returning the incorrect part. All cases are handled individually at our discretion to ensure the best outcome for you.
We recommend using a residential or business address to avoid delays or failed deliveries. If you’re unsure, contact us and we’ll help confirm the best delivery option.
Payment
Please note that we do not accept AMEX and we do not offer Buy Now, Pay Later options such as Afterpay, Zip, or Klarna.
If you call to place an order, we typically send you a secure BPOINT payment link to complete payment online. This ensures your details remain safe and the transaction is processed securely.
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Disclaimer: Information displayed on this web site is subject to change without notice, and no guarantees are made with respect to accuracy of pricing, specifications or any other product related information. Auscamper Pty Ltd reserves the right to change any product details and specifications without notice. Not all models pictured will be necessarily immediately available in your area. Product price, specifications and products are subject to change without notice. Product images are for representational purposes only. We advise you to contact Austrack Campers to check availability and confirm full specification details before ordering.
Motor Dealer Licence: QLD 4631953, NSW MD082508, VIC MD90789, SA HS8845, WA MD29948
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