Ex-Demo – 3.5 TONNE Drop-On Coupler
34 in stock
34 in stock
Ex-Demo’s of the McHitch 3.5T Drop-On Coupler. Fully functional with minor cosmetic blemishes. No tow pin, handbrake, or bolts included.
Image is for illustrative purposes only and may not reflect the condition of the final product. Austrack Campers will not send a product that is not fit for purpose. Any damage on the hitch is purely cosmetic and does not compromise the quality or effectiveness of the coupler and is still safe to use.
NOT INCLUDED: Tow Pin, Lock Pin, Handbrake, Mounting Bolts
This Austrack Ex-Demo McHitch 3.5T Drop-On Coupler is a great-value option for those upgrading or replacing their towing setup. While fully operational, these units may show minor cosmetic blemishes and are sold without the tow pin, handbrake, or mounting bolts.
Rated to 3.5 tonnes, the Drop-On Coupler is known for its simplicity, strength, and grease-free articulation. It’s trusted by Austrack Campers for reliable performance across Australia’s toughest terrain.
- ✅ Rated to 3.5 tonnes
- ✅ Drop-On design for quick, secure connection
- ✅ Grease-free articulation for clean towing
- ✅ Austrack Ex-Demo Models – minor cosmetic blemishes only
- ❌ Tow pin, handbrake, and bolts not included
Perfect for experienced users who already have compatible components or want a budget-friendly entry into McHitch’s trusted towing system.
Refund
If the item has already been shipped, a restocking or cancellation fee will apply, and freight costs are non‑refundable.
All refund requests are assessed case by case at our discretion.
Include your order number, item details, and the reason for the refund so we can process your request as quickly as possible.
Please note that refund eligibility depends on whether the item has shipped and the condition of the returned goods.
If a return is approved, only the product cost (minus any restocking or cancellation fees) will be refunded.
Delivery
Delivery time after dispatch depends on your location and the courier service. Once your order ships, you’ll receive a tracking number so you can follow its progress.
Depending on your location and order size, multiple freight options may be available. Please review these options carefully to choose the best one for your needs.
Yes. Once your order is dispatched, you’ll receive an email with a tracking link from the freight provider so you can follow your parcel’s journey and delivery updates.
If you create an account on our website, you can also track all your orders directly from your Account page, making it easy to view past and current shipments in one place.
Shipping & Returns
All damage claims are handled case by case, and we will advise the next steps once your information has been reviewed.
In most cases, we will also provide instructions for returning the incorrect part. All cases are handled individually at our discretion to ensure the best outcome for you.
We recommend using a residential or business address to avoid delays or failed deliveries. If you’re unsure, contact us and we’ll help confirm the best delivery option.
Payment
Please note that we do not accept AMEX and we do not offer Buy Now, Pay Later options such as Afterpay, Zip, or Klarna.
If you call to place an order, we typically send you a secure BPOINT payment link to complete payment online. This ensures your details remain safe and the transaction is processed securely.
DISCLAIMER
From time to time, Austrack Campers may offer for sale items deemed to be “factory seconds”, “ex-demonstration”, or “damaged”. Any items sold as “factory seconds”, “ex-demonstration” or ” damaged” items are sold on an “as is” basis.
There are no warranties, refunds, credits, exchanges or similar associated with such items.
In the sale of such items, Austrack Campers will attempt to provide all relevant information regarding the item, including faults, defects, or similar, however, there may be instances where minor defects or imperfections have been overlooked. This is PURELY UNINTENTIONAL and in no way alters the nature of the sale.
Due to the nature of such items, i.e being “ex-demonstration”, “factory seconds” or “damaged”, it is reasonable to expect that some imperfections or flaws may exist even where it is not initially apparent. By purchasing such an item, you have agreed to this statement in full and accepted that there are no warranties implied or expressed.
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